the brow edit.

When cancelling/rescheduling your appointment I require a 48 hour notice. If less than 48 hours notice is given you will be charged for 100% of the original booked service to the credit card on file. If your card declines when I charge it you are no longer able to schedule any future appointments. I do have reminder emails and texts sent to the email address and phone number I have on file for you. Please make sure my emails and texts are reaching you, you may need to change your notification settings if they are not reaching you. I do understand that life happens and there are certain situations that arise and cannot be predicted. I ask that you please communicate with me if something should come up. If I see a consistent pattern or several cancellations/rescheduling occurs I will ask that you find a new Esthetician. Missing an appointment without sufficient notice causes financial hardship for the Esthetician and a client who may have been denied that appointment time. If you are running late a call or text would be greatly appreciated to let me know. If you are more than 10-15 minutes late to your scheduled appointment time I cannot guarantee that you will receive the full service you have booked with me. Depending on the service(s) scheduled you may be asked to reschedule, as it is not fair to run into my next client's appointment time. You will, however be charged for the full amount of the services booked. Excessive and frequent amounts of being late will result in denial of services. I take my appointment times very seriously. I ask that you please plan accordingly and be on time, it will also be less stressful so you can fully relax when you arrive. For services that require a deposit, All deposits are NON REFUNDABLE.  All deposits paid will go towards the total service amount at the time of your scheduled appointment. Should you No Show or Last Minute Cancel (See Policies above) the deposit is used for the missed appointment time. To reschedule it will cost a New NON REFUNDABLE Deposit to hold your new rescheduled appointment time.